Effective Date: 21.02.2025
At 1business.co.uk, we strive to provide the best experience for our customers. However, we understand that there may be instances where you may need to request a refund. This Refund Policy outlines the conditions under which refunds may be issued for our services.
Refunds for purchases made on 1business.co.uk are subject to specific terms. Since our services involve granting access to supplier lists, which are considered digital content, once the access has been provided and the service has been delivered, we generally do not offer refunds.
However, if there is an issue with your purchase, such as an incorrect charge or a technical issue that prevents you from accessing the supplier list, we will review your case on an individual basis.
If you believe you are eligible for a refund, please contact our customer support team as soon as possible. We require that you submit a refund request within 14 days of your purchase.
You can reach us by email at info@1business.co.uk. Please include your order details, including the date of purchase and the issue you are facing, so we can process your request efficiently.
Once your refund request is received, we will review the details and determine if the request meets our refund eligibility criteria. If your request is approved, we will process the refund to the original payment method.
Please note that it may take several business days for the refund to appear on your account, depending on your payment provider.
There are certain situations where refunds may not be applicable, including:
We reserve the right to update or modify this Refund Policy at any time. Any changes will be posted on this page with an updated “Effective Date.” We encourage you to review this policy periodically to stay informed about our refund procedures.
If you have any questions or concerns about this Refund Policy or need assistance with a refund request, please contact us at: